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FAQ

About "andrealism"

andrealism is a brand name featuring handmade products created by yours truly, Andrea.

All items sold here are handmade. Every fabric item is 100% hand-stitched, as neatly as possible to give an impression that it might have been done by a sewing machine. No machine was harm in the production of these items.

I make one-of-a-kind items and most of the products sold here are usually one-off productions, or comes in limited numbers. I also accept custom orders (but for small volume only) from time to time.

As andrealism is a ‘one-woman factory’ label, I do take time to carefully create my products. I aim to give quality unique handmade products to my customers, all made with care, over production quantity. Value of each product is mostly based on workmanship other than cost of materials used.

Materials used to make these products are sourced from various places, handpicked by me and are not purchased at wholesale value (Hence, some products are one-off items only). The felt I use varies between acrylic and low/high wool content. Badge/brooch backs, earring hooks, chains, clasps, wiring, etc are usually nickel plated, unless stated otherwise.

My products are targeted for those young-at-heart and are not designed for young children, particularly when some may contain either small/sharp parts.

I have a personal blog here.

xo - Andrea

What currency are your prices listed in?
All prices are in US Dollars.
When will my order be shipped?
Within three (3) working days upon receipt of payment.
Where do you ship to?
Everywhere in the world! For orders within Malaysia, I use Pos Express or Registered Air Mail (whichever is suitable depending on size) - please allow 3 to 7 working days for delivery. For international deliveries, I use Registered Air Mail which would require 10 working days for delivery. Rest assured all shipping are secured with a tracking code. However, andrealism shall not be liable for any damage or loss during delivery as this is beyond my control.
Can I make a custom order?

Unfortunately, I am not accepting custom orders at the moment.

Where are you located?
Malaysia. Currently in Kuala Lumpur to be exact.
Do you wholesale?
Unfortunately, I can’t do wholesale. All products are handmade and/or hand-stitched by the one and only, yours truly, and therefore I can only produce a small volume for each item, depending on how time-consuming to put together one product. However, if you own a shop and welcome small amount of one-of-a-kind made-to-order products, lets discuss more. Email me at andrealism [at] gmail [dot] com.
I would like to feature your products, where can I find high resolution images?
That's great. Just email me at andrealism [at] gmail [dot] com and I'll send them over.
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.